Privacy Policy

1. Information We Collect

When you browse our website, create an account, place an order, or contact us, we may collect information such as:

• Name
• Mobile number
• Email address
• Billing and delivery address
• Order and purchase details
• Payment and transaction information
• Information you provide when contacting customer support
• Device, browser, IP address, and website usage information

We collect only the information reasonably necessary to provide and improve our services.

2. How We Use Your Information

We may use your information to:

• Process and fulfil your orders
• Arrange delivery of your purchases
• Process payments and refunds
• Send order confirmations and delivery updates
• Respond to customer enquiries
• Provide customer support
• Improve our website, products, and services
• Prevent fraud, misuse, and unauthorized transactions
• Maintain website security
• Comply with applicable legal and regulatory requirements

Where permitted by law and where applicable, we may also use your contact information to send information about new collections, offers, promotions, or other Meghira Sarees updates. You can opt out of promotional communications at any time.

3. Payment Information

Payments may be processed through third-party payment gateways.

Meghira Sarees does not intend to store complete debit card, credit card, UPI credentials, passwords, or other sensitive payment credentials on its own systems unless expressly stated otherwise.

Payment information may be handled directly by the relevant payment service provider according to its own privacy policy and security practices.

4. Cookies & Similar Technologies

Our website may use cookies and similar technologies to improve functionality and understand how visitors use the website.

Cookies may help us:

• Keep products in your shopping cart
• Remember preferences
• Improve website performance
• Understand website traffic and usage
• Provide relevant website functionality

You can control or disable cookies through your browser settings. Disabling certain cookies may affect some website features.

5. Sharing of Information

We do not sell or rent your personal information.

We may share necessary information with trusted service providers who help us operate our business, including:

• Payment processors
• Courier and logistics companies
• Website and hosting providers
• Technology and analytics providers
• Customer support or communication providers

These parties may receive only the information reasonably required to provide their services.

We may also disclose information where required by law, legal process, government authorities, or to protect the rights, security, and property of Meghira Sarees, our customers, or others.

6. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of transmitting or storing information online can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of information transmitted through the internet.

7. Data Retention

We retain personal information for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, including processing orders, maintaining transaction records, resolving disputes, providing customer support, and complying with legal and accounting requirements.

When information is no longer required, we may securely delete or anonymize it, subject to applicable legal requirements.

8. Third-Party Links

Our website may contain links to third-party websites, services, or platforms.

Meghira Sarees is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their respective privacy policies before providing personal information.

9. Children’s Privacy

Our website is not intended to knowingly collect personal information from children without appropriate consent.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can take reasonable steps to address the situation.

10. Your Rights

Subject to applicable law, you may have rights relating to your personal information, including the ability to:

• Request access to certain personal information we hold about you
• Request correction of inaccurate information
• Request deletion of information where legally applicable
• Withdraw consent where processing is based on consent
• Opt out of promotional communications

To exercise applicable rights, please contact us using the details provided below.

11. Marketing Communications

If you receive promotional emails, messages, or other marketing communications from Meghira Sarees, you may request to stop receiving them.

You can contact us at hello@meghirasarees.com to opt out.

Please note that even if you opt out of marketing communications, we may still send essential transactional communications relating to your orders, payments, deliveries, returns, or account.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, technology, or applicable legal requirements.

The updated policy will be published on this page with a revised “Last Updated” date.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:

Meghira Sarees
Address: Chennai, Tamil Nadu, India
Phone: +91 72006 26367
Email: hello@meghirasarees.com

By using the Meghira Sarees website, you acknowledge that you have read and understood this Privacy Policy.